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PMO Setup · Governance · Business Architecture · Transformation

Bridging Gaps.
Delivering Results.

Strategy without execution is just a presentation.

Tricrest Solutions is a New York-based management consulting firm that builds the PMO structures, governance frameworks, and operational capabilities organizations need to stop planning and start delivering — for good.

Speak directly with a founding partner: tricrest15@gmail.com

About Us

Who we are and
what we do.

Tricrest Solutions INC is a New York-based management consulting firm. Our three founding partners bring 30+ years of combined experience running programs inside federal agencies, Fortune 500 enterprises, and complex healthcare systems — the kinds of environments where the cost of getting it wrong is real.

We build the structures organizations need to execute — PMOs, governance frameworks, business architecture, and operational transformation. We do not write reports and leave. We embed with your team, do the work alongside you, and transfer the capability so it runs without us when we close out.

Every engagement is fixed-fee, outcome-scoped, and led by a founding partner from kickoff to handoff. You always know what you are paying, what you are getting, and who is doing the work.

🎯

Outcome-Driven

We define success before we start and measure against it throughout.

🤝

Embedded Partners

We work inside your organization, not above it.

🤖

AI-Augmented

Every engagement accelerated by AI tools our team uses daily.

📐

Structure That Lasts

We build capability that works without us. No dependency created.

What we specialize in

PMO setup and governance, business architecture, program and portfolio management, change management, AI and automation enablement, and operational transformation. Six service lines built around the gaps we have seen most often — and closed successfully — across enterprise and government engagements.

How we engage

We start with structured discovery — listening before recommending. We assess the real problem, align on what success looks like, then deliver. Fixed scope. Fixed fee. No selling a solution before we understand the situation. Every engagement ends with a documented handoff so your team owns the capability.

Who does the work

A founding partner leads every engagement — not a project manager two levels down. The person who scopes the work is the person doing the work. That is not how most consulting firms operate. It is exactly how we do.

Our Services

What we
actually do.

Six service lines built around the gaps that most often derail enterprise and government programs. Each one is backed by direct, hands-on delivery experience from our founding partners — not theory, not frameworks borrowed from a textbook.

PMO Setup and Enablement

We build Project Management Offices from the ground up — charter, operating model, governance framework, template library, and reporting structure. We exit with your team trained and running independently.

Most Requested

Governance Design

Decision rights, escalation paths, steering committee structure, and accountability frameworks. We design governance that creates clarity without bureaucracy — ensuring the right decisions get made by the right people.

Foundation Service

Business Architecture

We map how your organization operates — processes, capabilities, systems, and roles — and design the target architecture that aligns to your strategy. Includes current-state analysis, gap identification, and future-state design.

Strategic Advisory

Operational Strategy and Transformation

When strategy has shifted but operations have not followed, we redesign the operating model — structure, process, governance, and performance management — and manage the transition end to end.

Executive Advisory

Digital Transformation Support

We support organizations through every phase of digital transformation — current-state assessment, technology selection support, implementation management, change integration, and post-go-live stabilization.

Enterprise Focus

AI and Automation Enablement

From AI readiness assessment to adoption roadmap, we help organizations identify, prioritize, and deploy AI solutions that solve real operational problems — with the change management built in from day one.

Fastest Growing
Why Tricrest

Real operators.
Not slide-makers.

Large firms send associates. You pay partner rates for associate work. Engagements stretch. Invoices grow. When the project ends, the methodology leaves with them. We operate differently — and the difference shows up in the work, not just the pitch.

Large Consulting FirmsvsTricrest Solutions
01

Faster Execution

No internal approval loops. No methodology theater. Founders make calls on the spot. Work begins within days — not weeks after a kickoff deck and a scoping workshop.

02
🤝

Embedded Partnership

We are inside your standup, inside your Slack, inside the actual work — not presenting from a conference room once a month and calling it oversight.

03
🎯

Outcomes, Not Hours

Fixed fee. Defined deliverables. Success criteria locked before day one. We have no financial incentive to drag an engagement out — our incentive is to close it on time and on scope.

04
📐

Lean Governance

Governance that creates clarity, not paperwork. Every meeting, every report, every artifact justifies its place. We strip out overhead that slows delivery and keep only what drives decisions.

05
👤

Founder on Every Engagement

The partner who scopes your engagement is the partner who runs it. No hand-off to a team you have never met. The experience you bought is the experience you get — start to finish.

06
🏗️

We Build, Then Exit

Every engagement closes with a documented handoff and a trained team. We are not here to create a retainer dependency. We build something that works after we leave.

07
📋

Proven in the Field

IRS modernization. Healthcare claims transformation at scale. Fortune 500 enterprise programs. We have done this work — inside the complexity, under real pressure, with real consequences.

Our Approach

How we work
with clients.

The same four-step process on every engagement. No exceptions. Predictability for you, accountability for us — from the first call to the final handoff.

01

Listen and Understand

Before we recommend anything, we listen. Most problems presented to consultants are symptoms. We find the cause — not the version that fits a pre-packaged solution.

02

Analyze and Diagnose

Structured current-state assessment. Root cause identification. A clear map of the gap between where you are and where you need to operate.

03

Propose and Align

A written recommended approach with defined scope, timeline, fixed fees, and measurable success criteria. No work starts until everyone signs off on what done looks like.

04

Deliver and Transfer

Structured governance. Weekly stakeholder reporting — status, risks, decisions needed, next steps. Closes with a documented handoff so your team owns the capability permanently.

PMO and Governance Style
How we run programs

Lean governance by default. Rigorous but not bureaucratic. Every process, every meeting, every document earns its place — or it gets cut.

Weekly stakeholder reporting. Status, open risks, decisions needed, and next steps — every week, on time, without being chased.

Formal change control. Every scope change requires a signed change order before work proceeds. No budget surprises, ever.

Escalation paths defined upfront. Every engagement starts with agreed escalation protocols so issues surface fast and get resolved faster.

Engagement Standards
What every client can expect

Fixed-fee only. Scope and fees agreed in writing before any work begins. No timesheets. No hourly billing. No invoices that grow as scope shifts.

Founding partner on every engagement. Actively working — not checking in quarterly. The person accountable for delivery is in the work daily.

Documented handoff at close. Every engagement ends with your team trained, the work documented, and the capability fully transferred. We do not leave loose ends.

Government-ready invoicing. Compliant with federal and state invoicing, reporting, and documentation requirements. No friction for contracting officers.

Who We Work With

Built for
your situation.

We are selective about the engagements we take on. These are the three client profiles where we consistently deliver the most impact.

🏢

Mid-Size Enterprises

Companies with 100 to 5,000 employees navigating growth, transformation, or operational complexity without the internal PM infrastructure to manage it effectively.

Programs that have outgrown spreadsheet management
Organizations standing up a PMO for the first time
Leadership needing portfolio visibility and governance
🏛️

Government Agencies

Federal, state, and local government organizations undertaking modernization programs, technology implementations, or operational redesign.

Agencies with SAM.gov or state procurement requirements
Programs requiring regulated, auditable delivery
Modernization initiatives with workforce change components

Organizations at an Inflection Point

Any organization where the gap between strategy and execution is creating real business risk and leadership is ready to close it.

Programs behind schedule that need recovery
AI or digital transformation initiatives gaining momentum
Operating model that no longer fits the strategy
Industries We Serve

Deep expertise
where it matters.

Our founding partners have run programs in the sectors where failure is most visible and most costly. Domain knowledge is not optional in these environments — it is what separates delivery from damage control.

🏥

Healthcare and Life Sciences

IT infrastructure, clinical system implementations, payer modernization, HIPAA-compliant delivery, and workforce change management in regulated environments.

Payer SystemsHIPAAClinical IT
🏛️

Federal and State Government

Federal modernization programs, agency transformation, state and local government procurement-ready delivery, and SAM.gov-registered contracting capability.

Federal ProgramsSAM.govModernization
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Financial Services

Program delivery across banking, insurance, fintech, and capital markets. Deep understanding of compliance environments, risk frameworks, and financial operations.

BankingFintechCapital Markets
⚙️

Technology and Telecom

Enterprise platform migrations, cloud adoption, workflow automation, Agile transformation, and AI integration across technology organizations.

Cloud MigrationAutomationAI Enablement
Technology Stack
Platforms & Tools Our Team Works With

Hands-on experience across the platforms most commonly used in enterprise and government environments.

Project & Portfolio
PMO delivery and program management
JiraMS ProjectAzure DevOpsSmartsheetConfluenceServiceNow
Collaboration
Stakeholder and team coordination
Microsoft TeamsSlackZoomSharePoint
Visual & Diagramming
Process mapping and architecture
MiroLucidchartMicrosoft Visio
Data & Reporting
BI, analytics, and stakeholder reporting
Power BITableauSQLExcel (Advanced)
Enterprise Systems
ERP, CRM, and BPM platforms
PegaSalesforceWorkdaySAP
Cloud Platforms
Cloud infrastructure and delivery
Microsoft AzureGoogle CloudAWS
Workflow Automation
RPA and intelligent process automation
Power AutomateUiPathCopilot StudioZapier
AI Assistants
LLMs actively used across engagements
Microsoft CopilotClaude (Anthropic)ChatGPTGemini
Government and Public Sector

Ready to contract
from day one.

Tricrest is fully registered and eligible to contract with federal, state, and local government agencies. We have the registrations, NAICS codes, and compliance infrastructure in place. Contracting officers can verify our status directly through SAM.gov — no waiting, no back and forth.

SAM.gov RegisteredUEI VerifiedSmall BusinessNAICS 541611NAICS 541618NY State VendorMunicipal Registered
Contracting Identifiers
UEI Number
Available on request
NAICS Codes
541611 · 541618
SAM.gov Status
Registered and Active
DUNS / CAGE
Available on request
Business Type
Small Business
State Registration
NY State · Municipal · County
🏛️
Federal Contracting Eligible
SAM.gov registered and active. Eligible for federal procurement, task orders, and small business set-aside awards. UEI available to contracting officers on request.
📋
NY State and Local Government
Registered as a vendor with New York State. Also registered at municipal and county levels for local government contracting.
Small Business Set-Aside Eligible
Certified small business eligible for set-aside contracts across federal, state, and local procurement channels.
🏥
HIPAA and Regulated Environments
Proven delivery inside HIPAA-compliant and GRC-regulated environments. Familiar with government audit readiness and compliance documentation requirements.
📄
Government-Ready Invoicing
Capable of complying with federal and state invoicing, reporting, and documentation requirements. Capability Statement available on request.
Our Founding Partners

The people behind
every engagement.

Three founders. Thirty-plus years of combined experience running programs inside the environments our clients face — federal agencies, Fortune 500 enterprises, complex healthcare systems. A founding partner is on every engagement we take, from the first conversation to the final handoff.

RB
Robert L. Botts III
Founding Partner
Enterprise Business Architect & Program Executive
16+ years across Healthcare, Federal Government & Financial Services
PMP Certified Pega Senior SA Business Architecture
"Delivered $1.2M+ in financial impact and increased IRS tax filing accuracy by 86% on a federal modernization program."
Enterprise Business Architect and PMP with a career built inside two of the most demanding delivery environments that exist — federal government and large-scale healthcare. Led IRS modernization programs that increased filing accuracy by 86% and delivered $1.2M+ in documented financial impact. Has run healthcare claims transformation at scale and enterprise system redesigns across Fortune 500 clients. Pega certified at the highest level — a credential held by a very small number of practitioners globally.
PMO design, governance frameworks, and program recovery
Federal agency modernization and regulatory compliance delivery
Business process architecture and workflow automation (Pega)
Healthcare claims systems and payer operations transformation
Business ArchitectureFederal ProgramsPMO DesignPMP · Pega
NK
Nita Kacic
Founding Partner
Senior Program Manager & Agile Transformation Lead
10+ years across Healthcare IT, Agile Transformation & IT Infrastructure
PMP Certified SAFe Scrum Master M.S. Software Engineering
"Led complex healthcare IT programs across multiple concurrent teams, delivering on time and within budget in highly regulated environments."
Certified PMP and SAFe Scrum Master with a Master of Science in Software Engineering. Built her career at the intersection of technology delivery and organizational change — running healthcare IT infrastructure programs, large-scale application implementations, and Waterfall-to-Agile transformations where most firms lose discipline and timeline. She keeps both.
Healthcare IT infrastructure and clinical application delivery
Agile and SAFe transformation across large, concurrent workstreams
Program governance in regulated and compliance-driven environments
IT infrastructure modernization and systems integration
Healthcare ITAgile TransformationM.S. Software Eng.PMP · SAFe
NS
Nithin Sankepalli
Founding Partner
Enterprise Program Manager & Strategic Finance Lead
6+ years across Enterprise Programs, Finance Strategy & AI and Cloud
B.S. Finance — Rutgers Agile SAFe AI Strategy
"Delivered $450K in cloud cost savings and 95% stakeholder satisfaction across 5 enterprise releases coordinating 10+ Agile teams."
Enterprise Program Manager with a Finance degree from Rutgers University. Where most program managers track tasks, Nithin tracks financial outcomes — and the difference shows. Delivered $450K in cloud cost savings, 95% stakeholder satisfaction across five enterprise releases, and coordinated 10+ concurrent Agile teams. Specializes in connecting program execution directly to the business case — so the engagement closes with results the CFO can read.
Enterprise program management across large-scale Agile delivery
AI and automation integration into business operations
Cloud cost optimization and digital transformation execution
Financial modeling, business case development, and ROI tracking
Enterprise ProgramsFinance StrategyAI · CloudAgile SAFe

Ready to stop planning
and start delivering?

Pick the conversation that fits where you are. Every inquiry goes directly to a founding partner — response within 24 hours, guaranteed.

Get In Touch

Start a
conversation.

Fill out the form and your message goes directly to tricrest15@gmail.com. A founding partner responds personally within 24 hours. No sales pitch, no follow-up pressure — just a direct conversation about whether we are the right fit.

Direct Email
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📍
Headquartered
New York City, NY
Remote engagements nationwide
🏛
We Serve
Private Companies · Government Agencies · Nonprofits
Response Time
Within 24 hours — guaranteed
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